| Customization: | Available |
|---|---|
| After-sales Service: | Replacement |
| Warranty: | 3 Years |
|
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Suppliers with verified business licenses
Audited Supplier Audited by an independent third-party inspection agency
| Place of Origin: | Shandong,China | Weight: | 8kg-13kg |
| Product Name: | PVC WALL PANEL / WPC WALL PANEL | Texture of Material: | Wood flour +PVC |
| Size: | 2440*1220*5mm/2440*1220*8mm | Color: | Multi color options customizable |
| Usage: | hotel;shopping mall;living room;etc. | ||
| Features : | |||
| 1.The variety of colors and patterns | |||
| 2.High intensity,resist erosion,anti aging | |||
| 3.Fireproof,waterproof,enviromental friendly | |||
| 4.Easy setting and cleaning | |||
1): Quality products, excellent service, competitive prices and prompt delivery
1. Q: What should I do if my order delivery is delayed?
A: We understand the importance of timely delivery. If unforeseen circumstances (e.g., customs clearance, logistics issues, or production delays) cause a delay, we will:
- Notify you immediately with the revised.
- Provide daily tracking updates until delivery.
- Offer compensation (e.g., discounted future orders) for severe delays caused by our oversight.
2. Q: What if I receive products with quality issues?
A: Quality is our priority. Our product qualification rate is approximately 95%. If you encounter defects (e.g., warping, cracks, or color inconsistencies):
- Send photos/videos of the issue within 7 days of receipt.
- Our team will review and confirm the problem within 48 hours.
- We will either replace the defective products free of charge or issue a refund, based on your preference.
3. Q: The final products differ from the samples provided. How is this resolved?
A: Samples represent our standard quality, and bulk orders undergo the same strict QC process. The discrepancy between the sample and the actual product may be due to material differences, with a probability of approximately 0.5%. If discrepancies arise:
- Share detailed comparisons (photos, measurements) for investigation.
- If the mismatch is confirmed as our responsibility, we will re-produce the order correctly or compensate you proportionally.
4. Q: Why should you buy from us not from other suppliers?
A: a. High quality wall panel, fence and decking
b. Support OEM&ODM
c. More than 20 years export experiences
d. Best Shipping freight service
5. Q: Will prices change after I place an order?
A: Quoted prices are locked in once your order is confirmed. However, in rare cases of significant market fluctuations (e.g., raw material costs), we will:
- Notify you promptly to discuss options (e.g., price adjustment or order cancellation with a full deposit refund).
- Prioritize transparency to ensure a fair agreement.
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