| Customization: | Available |
|---|---|
| After-sales Service: | Replacement |
| Warranty: | 18 Mounth |
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Our medium/high density fiberboard is widely used in furniture, hotels, packaging, pallets. You can choose the material you like, you can also choose the color you like, we can customize the style you like for you.
| Glue | E0,E1, E2 | |
| Moisture Content | ≤12% | |
| Product Category: | Low density | |
| Medium density | ||
| High density | ||
| Thickness | 1.8mm~28mm | |
| Usage: | Furniture,Packing,stock | |
| Density | Low density | Less than 720kg/m³ |
| Medium density | 720~760kg/m³ | |
| High density | Higher than 820kg/m³ | |
| Core | Poplar, Eucalyptus birch, pine, tropical hardwood,mixed combin core | |
1. Q: What should I do if my order delivery is delayed?
A: We understand the importance of timely delivery. If unforeseen circumstances (e.g., customs clearance, logistics issues, or production delays) cause a delay, we will:
- Notify you immediately with the revised.
- Provide daily tracking updates until delivery.
- Offer compensation (e.g., discounted future orders) for severe delays caused by our oversight.
2. Q: What if I receive products with quality issues?
A: Quality is our priority. Our product qualification rate is approximately 95%. If you encounter defects (e.g., warping, cracks, or color inconsistencies):
- Send photos/videos of the issue within 7 days of receipt.
- Our team will review and confirm the problem within 48 hours.
- We will either replace the defective products free of charge or issue a refund, based on your preference.
3. Q: The final products differ from the samples provided. How is this resolved?
A: Samples represent our standard quality, and bulk orders undergo the same strict QC process. The discrepancy between the sample and the actual product may be due to material differences, with a probability of approximately 0.5%. If discrepancies arise:
- Share detailed comparisons (photos, measurements) for investigation.
- If the mismatch is confirmed as our responsibility, we will re-produce the order correctly or compensate you proportionally.
4. Q: Why should you buy from us not from other suppliers?
A: a. High quality wall panel, fence and decking
b. Support OEM&ODM
c. More than 20 years export experiences
d. Best Shipping freight service
5. Q: Will prices change after I place an order?
A: Quoted prices are locked in once your order is confirmed. However, in rare cases of significant market fluctuations (e.g., raw material costs), we will:
- Notify you promptly to discuss options (e.g., price adjustment or order cancellation with a full deposit refund).
- Prioritize transparency to ensure a fair agreement.
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