| Customization: | Available |
|---|---|
| After-sales Service: | Replacement |
| Warranty: | 3 Years |
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Main features of Wood Plastic Composite:
1. With wood scent, natural feel
2.Durable, anti-impact, wear proof, with high density
3. High capacity of UV-resistance, and color stability
4. High resistant to moisture and termites
5. Easy to be installed and low labor cost
6. Required no painting, no glue, low maintenance
7. 100% recycled, environmental friendly, saving forest resources
8. Barefoot friendly, anti-slip, no cracking
9. Weather resistant, suitable from-30°C to 60°C
| Name | Wood-plastic floor | |
| Material | Wood,HDPE,Additive | |
| Specification | 140*25 also could customized for clients | |
| Color | White,Mahogany,Teak,Light Grey,Coffee,Chocolate,Black | |
| Certificate | CE,SGS,ISO | |
| Classification | Hollow and Solid | |
| Wear-resisting | Water-proof | |
| Advantages | Damproof | Fireproof |
| No-pollution | Environmental Friendly | |
1. Q: What should I do if my order delivery is delayed?
A: We understand the importance of timely delivery. If unforeseen circumstances (e.g., customs clearance, logistics issues, or production delays) cause a delay, we will:
- Notify you immediately with the revised.
- Provide daily tracking updates until delivery.
- Offer compensation (e.g., discounted future orders) for severe delays caused by our oversight.
2. Q: What if I receive products with quality issues?
A: Quality is our priority. Our product qualification rate is approximately 95%. If you encounter defects (e.g., warping, cracks, or color inconsistencies):
- Send photos/videos of the issue within 7 days of receipt.
- Our team will review and confirm the problem within 48 hours.
- We will either replace the defective products free of charge or issue a refund, based on your preference.
3. Q: The final products differ from the samples provided. How is this resolved?
A: Samples represent our standard quality, and bulk orders undergo the same strict QC process. The discrepancy between the sample and the actual product may be due to material differences, with a probability of approximately 0.5%. If discrepancies arise:
- Share detailed comparisons (photos, measurements) for investigation.
- If the mismatch is confirmed as our responsibility, we will re-produce the order correctly or compensate you proportionally.
4. Q: Why should you buy from us not from other suppliers?
A: a. High quality wall panel, fence and decking
b. Support OEM&ODM
c. More than 20 years export experiences
d. Best Shipping freight service
5. Q: Will prices change after I place an order?
A: Quoted prices are locked in once your order is confirmed. However, in rare cases of significant market fluctuations (e.g., raw material costs), we will:
- Notify you promptly to discuss options (e.g., price adjustment or order cancellation with a full deposit refund).
- Prioritize transparency to ensure a fair agreement.
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